Overview

We have an opening for the position of Helpdesk-Team Leader. Please find the details below, and the JD is attached for your reference:

Key Responsibilities

• Good communication and coordination skills.
• Knowledge of Ticketing tool, SLA & Incident Management.
• Ability to multitask and manage priorities under pressure.

Required Skills

• ITIL Certification Preferred.

Qualifications

• Position: Helpdesk TL
• Gender Preference: Male
• Shift: General
• Notice Period: Immediate Joiner Preferred or up to 30 Days