Overview

We are looking for a highly skilled Senior ServiceNow Technical Consultant with extensive experience in designing, developing, and implementing enterprise solutions on the ServiceNow platform. The ideal candidate should have strong expertise in custom application development, Financial Services Operations (FSO), integrations, workflow automation, and Service Portal customization while adhering to ServiceNow development best practices. The consultant will work closely with business stakeholders, architects, and cross-functional teams to deliver scalable, high-quality ServiceNow solutions.

Key Responsibilities

• Design, develop, and maintain scalable ServiceNow applications using App Engine Studio and ServiceNow Studio.
• Develop and enhance Custom Applications based on business and client requirements.
• Implement, configure, and support Financial Services Operations (FSO) applications and workflows.
• Configure and customize the ServiceNow platform using:
  • Business Rules
  • Script Includes
  • Client Scripts
  • UI Policies
  • UI Actions
  • Access Control Lists (ACLs)
• Develop reusable server-side and client-side scripting solutions using JavaScript.
• Design and implement workflow automations using:
  • Flow Designer
  • Custom Flow Actions
  • Workflow Automation
• Develop, consume, and manage REST APIs using:
  • Scripted REST APIs
  • REST Messages
  • API Explorer
• Build integrations with external systems using REST APIs and Integration Hub.
• Configure and maintain:
  • Import Sets
  • Transform Maps
  • Data Sources
• Develop and customize Service Portal Widgets and enhance existing widgets using AngularJS and Bootstrap.
• Troubleshoot platform issues, identify root causes, and optimize application performance.
• Participate in code reviews and ensure adherence to ServiceNow development standards and best practices.
• Prepare technical design documents, deployment plans, and support migration activities across environments.
• Collaborate with Business Analysts, Solution Architects, QA teams, and client stakeholders throughout the project lifecycle.

Required Skills

• ServiceNow Development
• App Engine Studio
• ServiceNow Studio
• Custom Application Development
• Financial Services Operations (FSO)
• Platform Customization
• Business Rules
• Script Includes
• Client Scripts
• UI Policies
• UI Actions
• ACLs
• Workflow Automation
• Flow Designer
• Custom Flow Actions
• Workflow Development
• Integration
• Scripted REST APIs
• REST Messages
• API Explorer
• Integration Hub
• Third-party REST API Integrations
• Data Management
• Import Sets
• Transform Maps
• Data Sources
• Service Portal
• Custom Widgets
• Widget Customization
• AngularJS (Basic to Intermediate)
• Bootstrap
• Programming
• JavaScript
• HTML/CSS (Preferred)

Qualifications

• 7+ years of overall IT experience.
• Minimum 5+ years of hands-on ServiceNow development experience.
• Strong experience in Custom Application Development.
• Hands-on implementation experience with Financial Services Operations (FSO).
• Experience in developing workflows using Flow Designer.
• Strong experience in ServiceNow integrations using REST APIs.
• Experience with Import Sets, Transform Maps, and Data Sources.
• Hands-on experience in developing Service Portal widgets using AngularJS and Bootstrap.
• Experience in enterprise-level ServiceNow implementations.

Preferred Skills

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• Additional ServiceNow certifications in FSO or Application Development are highly preferred.
• Experience working in Agile/Scrum environments.
• Strong analytical, problem-solving, and communication skills.

Other Details

• Position: Senior ServiceNow Technical Consultant
• Experience: 7+ Years (Minimum 5+ Years of Hands-on ServiceNow Development)
• Location: Preferred Mumbai Candidates / Remote
• Contract Duration: 3 Months (Extendable)
• No. of Positions: 4
• Working Hours: IST (09:00 AM – 08:00 PM)
• Background Verification: Yes (If Required)