ServiceNow Business Analyst / Functional Consultant
Posted on August 6, 2026
Job Description
ServiceNow Business Analyst / Functional Consultant
Overview
Experience: 5–8 Years
Location: Remote
Key Responsibilities
- Conduct workshops
- Gather business requirements
- Prepare Functional Design Documents
- Configure ITSM processes
- Process mapping
- User training
- UAT coordination
- Documentation
Required Skills
- Strong ITIL knowledge
- Incident
- Problem
- Change
- Service Request
- Knowledge Management
- Excellent communication
Required Skills
No specific skills listed.
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