Overview

We are looking for an experienced Salesforce Business Analyst with 6+ years of relevant experience to understand business requirements, translate them into Salesforce solutions, and work closely with business stakeholders, Salesforce developers, and other technical teams.

Key Responsibilities

• Gather, analyze, and document business requirements from stakeholders.
• Translate business requirements into clear Salesforce functional requirements and user stories.
• Work closely with Salesforce Developers, Administrators, QA, and project teams.
• Create BRDs, FRDs, user stories, process flows, acceptance criteria, and functional specifications.
• Analyze existing Salesforce processes and identify opportunities for improvement.
• Participate in Salesforce implementation, enhancement, and integration projects.
• Conduct requirement workshops, stakeholder meetings, and solution discussions.
• Support UAT, including test scenarios, defect analysis, and business validation.
• Ensure Salesforce solutions align with business processes and objectives.
• Manage requirement changes and coordinate with relevant stakeholders throughout the project lifecycle.

Qualifications

• Experience: 6+ Years
• Work Mode: Remote
• Working Hours: IST Timings
• Joining: Immediate / Short Notice Preferred
• Hiring Status: Interviews are currently in progress