Overview

Exp: 6+ Years

Key Responsibilities

• Manage Zuora Billing configuration and enhancements – Configure and maintain products, subscriptions, rate plans, billing rules, invoices, payments, and related Zuora components based on business requirements.
• Develop and support Zuora integrations – Build, troubleshoot, and maintain integrations using Zuora REST APIs, workflows, SOQL/SQL, and the Zuora Object Model.
• Support the end-to-end Quote-to-Cash lifecycle – Work across subscription creation, amendments, renewals, cancellations, invoicing, collections, payments, and revenue-related processes.
• Analyze and resolve production issues – Investigate billing, subscription, invoice, payment, and integration issues; perform root-cause analysis and implement fixes while ensuring minimal business disruption.
• Collaborate with business and technical stakeholders – Understand requirements, translate them into Zuora solutions, participate in solution design, testing/UAT, deployments, and provide ongoing technical guidance and support.