Overview

We are looking for an experienced Duck Creek QA Analyst with strong hands-on experience in Duck Creek Policy and US P&C Insurance. The candidate should be strong in functional testing, test scenario/test case design, rating and premium validation, SQL/data validation, and migration/upgrade testing. The candidate will work closely with business users, the client QA team, and the system integrator.

Key Responsibilities

• Design and execute functional test scenarios and test cases
• Perform Duck Creek Policy testing across the complete policy lifecycle
• Validate rating and premium calculations
• Test Billing and/or Claims workflows
• Perform regression testing
• Validate APIs and integrations
• Perform SQL-based data validation and migration reconciliation
• Test batch jobs and scheduled processes
• Log clear and detailed defects in Jira/Azure DevOps
• Support UAT activities
• Prepare test data for business users
• Maintain regression test packs
• Track daily testing status, coverage, defects, and risks
• Support state rollout testing

Required Skills

• 5+ years of overall QA experience
• 3+ years of hands-on Duck Creek testing
• Strong hands-on experience with Duck Creek Policy
• Hands-on experience in Duck Creek Billing OR Duck Creek Claims
• Strong knowledge of US P&C Insurance
• Experience with Personal and Commercial Lines
• Hands-on rating and premium validation
• Good understanding of the policy lifecycle
• Experience with:
  • New Business
  • Endorsement
  • Renewal
  • Cancellation
  • Reinstatement
  • Rewrite
  • Premium Audit
• Strong SQL skills for data validation and reconciliation
• Experience with migration, upgrade, or major release testing
• Ability to create test scenarios and test cases independently from specifications and business rules
• Experience with Jira or Azure DevOps for defect management
• Good written and verbal communication skills
• Comfortable working with US business users
• Availability for India working hours with US Eastern Time overlap

Duck Creek Policy Testing

Candidate should have hands-on experience in:

• Policy lifecycle testing
• Rating and premium validation
• State-specific rules
• Rate revisions
• Forms and edition dates
• Regression testing
• Business rule validation

Duck Creek Billing / Claims

Billing Experience

Experience with:

• Invoicing
• Payment plans
• Agency Bill
• Direct Bill
• Payments
• Disbursements
• Cancellation for non-payment
• Reinstatement

Claims Experience

Experience with:

• FNOL
• Claim processing
• Reserves
• Payments
• Recoveries
• Vendor assignments
• Claim closure

SQL & Data Validation

Strong SQL knowledge is required for:

• Source vs. target data validation
• Migration reconciliation
• Policy data validation
• Billing data validation
• Claims data validation
• Joins and aggregate queries

API / Integration Testing

Good hands-on experience with Postman/API testing is preferred. Exposure to:

• REST APIs
• JSON
• HTTP status codes
• Duck Creek Anywhere APIs
• Agent portals
• Payment services
• Document/print services
• Third-party integrations
• Reporting extracts

Migration / Upgrade Testing

Candidate should have completed at least one full testing cycle for a:

• Duck Creek upgrade
• Cloud migration
• Major product release

Candidate should be able to explain:

• What was migrated/upgraded
• What was tested
• What issues were identified
• How the issues were detected
• How data was reconciled

Good-to-Have Skills

• Duck Creek OnDemand
• Active Delivery
• Duck Creek Anywhere APIs
• Postman
• Tosca
• Selenium
• Playwright
• Virtuoso
• ISO/Bureau content
• US state rollout experience
• Delaware state rollout experience
• Duck Creek certification
• Agent Portal testing
• Independent Agent workflow testing

Key State Experience

Experience with US state-specific testing is preferred, particularly:

• Pennsylvania
• Maryland
• Delaware