Overview

We are looking for a Manual Tester who has experience in testing CRM applications and understands basic CRM business processes. The candidate should be able to understand business requirements, test the application, find issues, and ensure that the system works as expected.

Key Responsibilities

• Understand business requirements and prepare test cases.
• Test CRM application to check whether they are working correctly.
• Test CRM features such as customer details, accounts, contacts, leads, and sales opportunities.
• Check that data is correct and business rules are working properly.
• Identify and report bugs or issues to the development team.
• Maintain test cases and testing reports.
• Work with business teams, developers, and other team members to resolve issues.

Required Skills

• Total IT: 8 years, 5-7 years of experience in manual testing.
• Understanding of CRM business processes.
• Good analytical and communication skills.

Other Details

• Shift: 11:00 am to 8 pm (Candidate has to be flexible, and may require 4 hours overlap of US hours with EST)
• Location: Hybrid/ Remote (Pune, Mumbai, Bangalore, Noida)
• For Hybrid - Candidate has to work 2/3 days from office in a week.